Grievance Redressal / Escalation Matrix
Details of designation | Contact Person Name | Address where the physical address location | Contact No. | Email-ID | Working hours when complainant can call |
Customer Care | NA | NA | NA | NA | NA |
Head of Customer Care | NA | NA | NA | NA | NA |
Compliance Officer | Compliance Officer | CA Rinshad Wealth Advisory, India | +91 95065 40819 | priyankapathak987 @gmail.com | 10:00 AM to 06:00 PM Monday to Friday |
CEO | NA | NA | NA | NA | NA |
Principal Officer | CA Rinshad | CA Rinshad Wealth Advisory, India | +91 78004 05720 | ananyagrawal48 @gmail.com | 10:00 AM to 06:00 PM Monday to Friday |
The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI. For more details go to: -
https://www.bseindia.com/markets/MarketInfo/DispNewNoticesCirculars.aspx?page=20241209-41
We aim to resolve all grievances within 21 working days from the date of receipt.
If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).
SCORES Portal: scores.sebi.gov.in.
In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.
ODR Portal: smartodr.in.
If you have any questions regarding these regulatory disclosures or our advisory practices, please reach out to our compliance department.
Contact Compliance